PRIVACY POLICY

This Privacy Policy explains how we collect, use and protect your personal data when you
interact with IT First Solutions Limited.

Who we are
IT First Solutions Limited
Bray Business Centre, Monkey Island Lane, Bray, Maidenhead, SL6 2ED
Email: hello@it-first.co.uk

We are a UK-based IT reseller providing hardware, software licensing and support services.

 

What information we collect
We may collect:

• Name, job title and company
• Contact details (email address, phone number)
• Billing and delivery information
• Information required to provide IT support services
• Website usage data via cookies and analytics

 

How we use your information
We use your data to:

• Provide quotations and fulfil orders
• Manage licensing, renewals and subscriptions
• Deliver support and professional services
• Respond to enquiries
• Improve our website and services
• Meet legal, financial and regulatory obligations

 

Sharing your information
We may share information with:

• IT distributors and courier services (to deliver goods)
• Software vendors (e.g., licensing portals)
• CRM, accounting and helpdesk software providers

 

We never sell your personal information.

 

Legal basis for processing
We process data under:

• Contract (to supply goods and services)
• Legitimate interest (business operation)
• Consent (marketing where opted-in)
• Legal obligation (record keeping)

 

Your rights
Under UK GDPR, you have the right to access, correct, delete or restrict your personal data.
To make a request, email: hello@it-first.co.uk