SERVICES

MANAGED

DELIVERING SEAMLESS SUPPORT

We work as an extension of your team, combining expert IT resources with responsive support to keep your systems running smoothly. With flexible service models and access to global talent, we ensure your IT is always aligned with your business needs.

BREAK-FIX & THIRD PARTY MAINTENENCE SERVICES

When hardware fails, downtime impacts your business immediately. Our Break-Fix and Third-Party Maintenance services deliver fast, dependable support across servers, storage, and networks — without the high costs and restrictions of OEM contracts.

ONSITE VOUCHER SERVICE

In today’s dynamic IT landscape, unexpected hardware issues can disrupt operations. Our Onsite Voucher Service offers a flexible, pay-as-you-go solution, ensuring rapid response times and expert support when you need it most.

RELIABLE & COST EFFECTIVE SUPPORT

Fast, flexible hardware support when you need it. Our Break-Fix and Onsite Voucher services keep your infrastructure running, without the cost or constraints of OEM contracts.

MANAGED

BREAKFIX & THIRD PARTY MAINTENANCE SERVICE

An Alternative to OEM Support

OEM contracts can be expensive and inflexible, often ending once hardware reaches end-of-service. We extend the life of your IT equipment with reliable coverage at a lower cost, helping you avoid forced upgrades and get the most out of your existing systems.

Flexible Service Levels

Your business isn’t one-size-fits-all, and neither is our support. Whether you need 24/7 rapid response or next-business-day coverage, we’ll tailor a maintenance plan that aligns with your priorities and budget.

Multi-Vendor Expertise

Most IT environments run on a mix of hardware from different vendors. We simplify support with a single point of contact and engineers experienced across multiple platforms — including legacy equipment no longer supported by OEMs.

Cost-Effective Reliability

Our customers typically save 30–40% compared to OEM maintenance while gaining broader coverage and more flexibility. With transparent contracts and predictable costs, you’ll have confidence in both performance and spend.

MANAGED

ONSITE VOUCHER SERVICE

Flexible, Pay-As-You-Go Support

Our Onsite Voucher Service is designed to provide businesses with the agility to address unforeseen technical challenges without the constraints of traditional contracts. Operating on a consumption-based model, you only pay for the support you use, allowing for better budget management and scalability.

Rapid Response Times

Understanding the urgency of IT issues, we commit to swift response times. Depending on your location and requirements, we offer either a 4-hour or next business day engineer dispatch, ensuring minimal disruption to your operations.

Expert Onsite Assistance

Our vouchers grant access to skilled Level 1 engineers who can perform on-site troubleshooting, device replacements, and other essential services. This ensures that even without a prior service contract, you receive professional and efficient support.

Global Coverage

No matter where your operations are based, our Onsite Voucher Service provides worldwide coverage. This global reach ensures consistent support across multiple locations, streamlining your IT maintenance processes.

Cost-Effective Solution

By adopting a pay-as-you-go approach, businesses can avoid the financial strain of over-provisioning or long-term commitments. This model not only reduces capital expenditure but also offers a sustainable and efficient way to manage IT support needs.

LETS TALK

NEED ADDITIONAL SUPPORT?

Whether you need cost-effective break/fix maintenance or flexible onsite assistance, we’ve got you covered. Our team is here to help you extend hardware life, reduce costs, and keep your systems running smoothly.

Contact us today to discuss your needs and discover how our tailored solutions can give you the reliability and flexibility your business deserves.